Refund and Returns Policy

Raw Item:

Raw item are the most perishable food item. The return policy will be effective within 06 hours of the completion of order receipt by the customer. Depending on the price, packaging and quantity-quality of the product.

• Exchange
• Interchange
• Refund
• Dismiss will be determined.

A. (Total Quantity of purchase product* price per unit)-( used product quantity*price per rate)=Result-25% Return policy charge= Exchange/Interchange/Re-Fund/Dismiss will be determined.
B. Return policy charge will decrease/increase depending on product price, packaging, quality, customer loss and organization loss

Delivery Charge:

• For the convenience of customer, charges are completely free in all categories except food categories.
• Food delivery charge per order 05 (Five) tk.